Double drawn hair, naturally full ends

Thick-end ratio refers to the percentage of strands in a bundle that reach the full advertised length. For example, a 22-inch bundle contains a blend of lengths not every strand measures exactly 22 inches.

Zahli’s double drawn hair is carefully sorted to remove shorter strands, creating fuller lengths and thicker ends while retaining a natural blend.

Our 35% thick-end ratio means 35% of the hair reaches the full advertised length, giving you beautiful fullness through the ends without a heavy, blunt finish.

The hair extension industry standard is: 25 - 28%

At Zahli, we don’t rely on harsh processing or silicone coatings to give our hair a temporary silky feel. We focus on the quality underneath, so you can keep loving your extensions beyond installation day.

Our extensions are crafted from high quality Remy, double drawn human hair, carefully sorted for fuller lengths and ends, with minimal processing to preserve the hair’s quality.

With the right care, you can enjoy:

• Softness and shine, wash after wash
• Less tangling and easier everyday styling
• A natural look and feel that lasts for months

Because beautiful extensions should feel as good as they look and keep feeling that way.

Noticed a few shorter hairs? They’re meant to be there.

Just like your natural hair, extensions contain a blend of lengths, even when they’re double drawn. These shorter strands help create a softer, more natural blend, reducing the amount your stylist needs to trim during installation.

They may be more noticeable when you first unwrap your extensions, as static can make them stick out.

Zahli’s 35% thick-end ratio means 35% of the strands reach the full advertised length, giving you fuller ends while keeping a natural blend—all at an accessible price.

We ship to all states and territories within Australia.

Free Shipping (Australia) – Available on orders over $300 AUD.

Standard Shipping (Australia) – Calculated at checkout.

Express Shipping (Australia) – Calculated at checkout.

Processing Time: All orders are processed within 1-3 business days(excluding weekends and public holidays).

Order Cut-Off Time: Orders placed after 2 PM AEST will be processed the next business day.

NOTE URGENT ORDERS CONTACT US DIRECTLY

Can I return or exchange my extensions?

For a change of shade or length, contact us within 10 days of receiving your order. Extensions must be unopened, unused and in their original packaging with all seals intact. A $20 shipping and handling fee applies to eligible exchanges.

For hygiene reasons, opened, worn, washed or altered extensions cannot be returned for change of mind.

Our Straight Range includes a 12-month quality guarantee for manufacturing faults. If your order arrives faulty, damaged or incorrect, please contact us with your order number and clear photos so we can assess and resolve the issue.

These conditions do not affect your rights under Australian Consumer Law. Please see our full Refund Policy for details.

As soon as your order ships, you'll receive an email with your tracking number, so you'll always know exactly where your hair is on its way to you no need to log in or chase us for an update.

Yes, every piece of Zahli hair is 100% Remy human remy hair meaning every cuticle runs in the same direction, root to tip. This is what gives our hair its natural movement, softness, and shine, and why it blends so seamlessly with your client's own hair rather than looking or feeling like "extensions."

Our hair is ethically sourced from China and manufactured in a clean, carefully managed facility, where quality and consistency are at the forefront of our process.

Chinese hair is known for its strength and durability when carefully selected and manufactured to a high standard. We work closely with our manufacturer to ensure our hair meets the quality standards Zahli is built on.

Our hair is sourced through local hair markets, where individuals sell their ponytails. For many sellers, selling their hair can provide meaningful financial support for themselves and their families. We believe understanding where our hair comes from is an important part of creating a brand built on transparency, quality and respect for the people behind the product.

We take our quality seriously.

Every  bundle goes through three separate quality checks before it's sent, including checking and confirming the hair ratio.

It's one of the ways we make sure the hair arriving at your salon meets the Zahli standard before you even open the packet.

No problem — if you've ordered the wrong shade, length, or product, simply [contact our team at X] as soon as possible with your order number and we'll help you correct it before it ships. If your order has already been dispatched, you'll need to follow our standard [returns/exchange] process once it arrives.

If an item is out of stock, it will show as [Sold Out / Out of Stock] on the product page and can't be added to your cart. You can pop your email in via the [Notify Me] button on that product page and we'll email you the moment it's back. We restock our most popular shades and lengths every [X weeks/months], though timing can vary depending on demand — the best way to stay ahead of restocks is to [join our waitlist / follow us on Instagram / subscribe to our newsletter], as we let our community know first.

We accept all major credit and debit cards Visa, Mastercard, American Express, as well as Shop Pay, PayPal, Apple Pay, 

All payments are processed securely through Shopify at checkout.